Shipping & Returns

Shipping & Returns

Free curb side pick up

Available in Yaletown District of Vancouver BC and Chilliwack, BC


Standard Shipping
Receive your order between 4 to 10 days depending on location
Price calculated at checkout.

 

Express Shipping
Want your order fast? Choose Express Shipping and receive your order in 2 to 3 days.

Price is calculated at checkout.

We currently ship to Canada and United States. For orders outside these areas please contact us to arrange.
All orders are shipped within 5 business days of your order date. We offer tracking on all orders unless otherwise noted, your tracking number will be emailed to you after your item has been processed. All shipping rates are listed in Canadian dollars. After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages. If an order arrives damaged contact us immediately via email, be sure to include photos. Be sure to keep all packaging and we will assist you with a claim with the delivery service.


Returns
Not in love with your purchase? That’s okay! We will gladly return your item(s) for refund or store credit. Please see return exclusives below.

To be eligible for a return item(s) MUST be unused, unworn, unwashed, and undamaged, with all original tags and packaging intact. If we receive any item(s) back in an unsellable condition, you will be notified, and items will be shipped back to you.
If your return request is approved, you will be notified to ship back your item(s) to us within 10 days of your original order date.

If you are shipping back item(s) please retain your tracking number.
To return your item(s) simply email us at Sales@frivolous.ca to request a return.
Please note original shipping charges are non-refundable and you will be responsible for shipping charges to send your item back to us.

Final Sale Items
Items from our sale section are final sales and cannot be returned or exchanged. Additional final sale items include: pampas grass, all dried flowers and palms. All vintage items are sold as is, vintage condition and are final sales.

 

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